Refund policy
Return & Refund Policy
We offer a 14-day return policy from the date you receive your order, in accordance with Egyptian Consumer Protection Law
Return Eligibility
To return an item, it must be:
- Unworn and unused
- In its original condition
- With tags and original packaging
- Accompanied by proof of purchase
To start a Return, Please Fill the Return/Exchange Form on Hoodieni.net or contact us at info@hoodieni.net.
Returns sent without prior approval will not be accepted.
Defective or Incorrect Items
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, Please contact us immediately so we can resolve the issue.
Exceptions & Non-Returnable Items
Returns are not accepted for:
- Custom products (e.g., special orders, limited editions, or personalized items)
- Sale items (final sale, non-refundable)
- Gift cards
Exchanges
- If you would like to exchange an item, Please fill Return / Exchange form or reach out to us on info@hoodieni.net and we’ll assist you based on product availability. (Return T&C applies)
Refund & Shipping Costs
As required by The Egyptian law.
- For returns within the 14-day period, return shipping is covered by Hoodieni,
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For defective items, all shipping costs are covered by Hoodieni.
Refunds Processing
We’ll notify you once we’ve received and inspected your return. If approved, refunds will be processed to your original payment method within 5 to10 business days.
Bank processing times may vary. If you haven’t received your refund within 15 business days of approval Please contact us at
For further assistance, Please contact our support team anytime